Frequently Asked Questions(FAQs)

What are the check-in and check-out time?
Check-in time 3:00 PM and Check-out is at 11:00 AM
Is there parking available?

Yes, we do have complimentary parking available for our guests. 

What are the breakfast timings?
Our breakfast is served in the lobby from 6:30 AM to 9:30 AM daily.
What are your breakfast options?
We offer complimentary hot breakfast with selections of eggs, meat product, biscuits, gravy, bread, pastries, cereals, yogurt, waffles, oatmeal, fresh fruits, juice, coffee, and tea. Selections might change due to seasonality.
Do we need ID at the check-in?
Guests are required to show a photo ID and credit card proof upon check-in.
Are the rooms non-smoking?
All our rooms are non-smoking. Smoking is allowed in our courtyard parking lot.
Can you arrange a shuttle to the airport?
Unfortunately, we do not provide shuttle service. However, we are more than happy to arrange a taxi for you!
Is there an option to check-in early?
Early check-in is based on availability, however, please do let us know that you are arriving early, and we will try our best to accommodate you.
Is there an option for late check-out?
Late check-out is based on availability. Please check with our Front Desk for late check-out availability when you arrive at the hotel.
Do you have special rates available for Stanford Hospital?
Yes, we do! Please contact us directly by email, phone, or chat for our special hospital rate.
Are there any other fees for the booking?
there is a standard 0.02% tourism fee that goes with the booking
Covered in lush orchards and magnificent vineyards, the city of Mountain View is perfectly situated between the Santa Cruz Mountains and the San Francisco Bay.
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